Send mail to beagleboard@googlegroups.com.
I would contact the seller of the bone you bought.
It’s been more than a week and I still haven’t received a reply. There is something wrong with my beaglebone and I’m not able to use it for what I bought it for. Please let me know what can be done.
You chose not to buy the board from an authorized distributor.
Send it back to the person you bought the board from.
Gerald