Cannot load serial driver on my Mac due to "no software found to install"

I am trying to access my BBBs from my mac. I followed the START.htm link and was able to download the Network and Serial files. However, my mac doesn’t recognize any software in the FTDI_Ser.dmg file. When I click on the FTDI_Ser.dmg file another file “FTDIUSBSerialDriver_v2_2_18 is opened. When I try to install it I get through the installation process, but end up with an error saying” The installer could not install the software because there was no software found to install".

I can install the original file from, but it won’t allow me to access the BBB.

Any thoughts? I’m fumbling through this, but cannot figure it out.


The "ftdi" based serial hardware was only present on the BeagleBone "White"...

aka, don't worry about the ftdi driver for the "Black"


Having the same issue. The BBB instructs you to install both sets of drivers:

I’ve found that I cannot access my BBB with only the Network drivers installed.

Any suggestions?