USB-to-Ethernet interface problem on Beaglebone

I am a new Beaglebone user and although I have no problem connecting to the BB’s serial console using HyperTerminal, I cannot successfully launch the USB-to-Ethernet interface per the BB getting started guide. I have Beaglebone Revision A6a with Angstrom kernel v 3.2.34; and my PC laptop has Windows 7 SP1 plus latest updates through 6/8/2013.

I ejected the BB drive to swap the storage gadget for the USB/Ethernet gadget, but I do not know what to expect or how to troubleshoot this issue using dmesg via the console or using another technique. I waited several minutes, as that was necessary for some Windows connections, but no luck…

-Dan