BBAI Bluetooth to integrate with Muse

We’re trying to connect the Beaglebone AI to the Muse for EEG streaming.
We have booted Debian 10.3 on this board

It looks like bluetooth has been enabled and is running but it says no default controller.
Is this a hardware error?
A similar question has been asked on Enable Bluetooth? - #6 by jomoengineer but no solution has been found there either, other than adding an external dongle.