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1

Good morning,
I have a member of our company who has a beaglebone system connected to his computer via USB; I put his computer on our Azure domain, installed Connectwise, and Webroot and he says he cant communicate with the system.

I checked his device manager and below is what I see; do I need a driver to fix his communication issue? Thank you,

[/uploads/default/original/1X/52350f589d702d3a7f48ebae8e5551d71c2d95ae.png]

Have a blessed day,
John Blouin
IT / Help Desk
SAExploration
Safety. Acquisition. Experience.
13645 N. Promenade
Stafford/Texas/77477

Direct: 346-874-7581
Mobile: 713-806-9082

Jblouin@saexploration.com<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttp%3a%2f%2fJblouin%40saexploration.com%26c%3DE%2C1%2Cdbh_1Z1U-oDdoJ2I237tuLKI4YJOo_yji4fun-U2k9EMS1jdsqbzsYL9KUJKtOKNFCVsDlvFEpA6GHcRQ2eAik4_PpuqyABve4nhH11Xys4go_vu-bUkCyG2yw%2C%2C%26typo%3D1&data=02|01|jblouin%40saexploration.com|b787be916b6344c9555208d834a896d7|fbb12327fe744f66bff7ec040532988a|1|0|637317246006047430&sdata=%2FZYfw4FStm6GzG5qZrGaVGW2lVYClA7NuUHKu2EDmT4%3D&reserved=0>

2

Hello,

From what I remember, the new drivers are from the BBB.io peoples and not from the drivers dedicated to Windows. I think you may want to update the BIOS on your machine too (or UEFI).

Seth

P.S. I have had that issue since the onset. Have you looked up the info. for Windows RNDIS yet? If not, reply and I will look it up soon.